Privacy Policy
Effective Date: 03 July 2026
Welcome to Duniax.ae. At Duniax, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, place an order, or communicate with us.
By accessing or using www.duniax.ae, you agree to the practices described in this Privacy Policy.
1. Who We Are
Duniax is an online retailer based in the United Arab Emirates (UAE), specializing in refurbished laptops, desktops, workstations, computer accessories, and IT solutions for individuals and businesses.
2. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, submit an enquiry, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Billing Address
- Company Name (if applicable)
Account Information
If you create an account, we may collect:
- Username
- Login credentials (stored securely)
- Order history
- Saved addresses
Payment Information
Payments are processed through secure third-party payment providers.
Duniax does not store your complete debit card, credit card, or payment credentials on our servers.
Device Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Type
- Operating System
- Referral Source
- Date and Time of Visit
- Pages Viewed
- Website Activity
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to enquiries
- Provide customer support
- Verify transactions
- Improve our website performance
- Personalize your shopping experience
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized activity
- Comply with applicable legal obligations
- Improve our products and services
Where permitted by law and with your consent where required, we may also send promotional emails or offers. You can unsubscribe from marketing communications at any time.
4. Cookies
Duniax.ae uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Understand website usage
- Improve website performance
- Analyze visitor behavior
- Enhance security
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Analytics
We may use trusted analytics services, such as Google Analytics or similar tools, to understand how visitors interact with our website.
These services may collect information such as:
- Device information
- Pages visited
- Time spent on pages
- Traffic sources
- Website performance data
This information is used only to improve our website and customer experience.
6. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal information, including:
- Secure website technologies
- SSL (Secure Socket Layer) encryption
- Restricted access to customer information
- Regular security monitoring
- Secure hosting environments
- Internal security procedures
While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
7. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
- Delivery and courier partners
- Payment service providers
- Website hosting providers
- IT service providers
- Government authorities or regulators when required by law
All third-party service providers are expected to protect your information and use it only for authorized purposes.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
9. Your Rights
Subject to applicable UAE laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Duniax.ae is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. International Data Transfers
Your information may be processed or stored by trusted service providers located inside or outside the United Arab Emirates where necessary to provide our services.
Reasonable safeguards are implemented to protect your personal information during such transfers.
Privacy Policy
Effective Date: 03 July 2026
Welcome to Duniax.ae. At Duniax, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, place an order, or communicate with us.
By accessing or using www.duniax.ae, you agree to the practices described in this Privacy Policy.
1. Who We Are
Duniax is an online retailer based in the United Arab Emirates (UAE), specializing in refurbished laptops, desktops, workstations, computer accessories, and IT solutions for individuals and businesses.
2. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, submit an enquiry, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Billing Address
- Company Name (if applicable)
Account Information
If you create an account, we may collect:
- Username
- Login credentials (stored securely)
- Order history
- Saved addresses
Payment Information
Payments are processed through secure third-party payment providers.
Duniax does not store your complete debit card, credit card, or payment credentials on our servers.
Device Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Type
- Operating System
- Referral Source
- Date and Time of Visit
- Pages Viewed
- Website Activity
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to enquiries
- Provide customer support
- Verify transactions
- Improve our website performance
- Personalize your shopping experience
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized activity
- Comply with applicable legal obligations
- Improve our products and services
Where permitted by law and with your consent where required, we may also send promotional emails or offers. You can unsubscribe from marketing communications at any time.
4. Cookies
Duniax.ae uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Understand website usage
- Improve website performance
- Analyze visitor behavior
- Enhance security
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Analytics
We may use trusted analytics services, such as Google Analytics or similar tools, to understand how visitors interact with our website.
These services may collect information such as:
- Device information
- Pages visited
- Time spent on pages
- Traffic sources
- Website performance data
This information is used only to improve our website and customer experience.
6. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal information, including:
- Secure website technologies
- SSL (Secure Socket Layer) encryption
- Restricted access to customer information
- Regular security monitoring
- Secure hosting environments
- Internal security procedures
While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
7. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
- Delivery and courier partners
- Payment service providers
- Website hosting providers
- IT service providers
- Government authorities or regulators when required by law
All third-party service providers are expected to protect your information and use it only for authorized purposes.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
9. Your Rights
Subject to applicable UAE laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Duniax.ae is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. International Data Transfers
Your information may be processed or stored by trusted service providers located inside or outside the United Arab Emirates where necessary to provide our services.
Reasonable safeguards are implemented to protect your personal information during such transfers.
13. Changes to This Privacy Policy
Duniax reserves the right to update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised Effective Date.
Your continued use of Duniax.ae after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Duniax
Website: https://duniax.ae
Email: info@duniax.ae
Phone: +971 55 821 9695
We are committed to addressing your privacy-related questions promptly and transparently.
Duniax reserves the right to update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised Effective Date.
Your continued use of Duniax.ae after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Duniax
Website: https://duniax.ae
Email: info@duniax.ae
Phone: +971 55 821 9695
We are committed to addressing your privacy-related questions promptly and transparently.
