Terms & Condition
Terms & Conditions
Effective Date: 03 July 2026
Welcome to Duniax.ae. These Terms & Conditions govern your use of our website and the purchase of products from Duniax. By accessing our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Us
Duniax.ae is an online store based in the United Arab Emirates (UAE), offering refurbished laptops, desktops, workstations, computer accessories, and IT solutions for individuals and businesses.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into a binding contract.
- The information you provide is accurate and complete.
3. Products
Duniax specializes in refurbished and pre-owned IT equipment.
All products are professionally inspected, tested, cleaned, and verified before being offered for sale. As refurbished products, minor cosmetic signs of previous use may be present unless otherwise stated in the product description.
Product images are for illustration purposes only. The actual product may vary slightly in appearance, accessories, or packaging.
4. Product Availability
All products displayed on Duniax.ae are subject to stock availability.
We reserve the right to:
- Limit quantities
- Discontinue products
- Modify product specifications
- Cancel orders due to stock shortages or pricing errors
5. Pricing
All prices displayed on Duniax.ae are in United Arab Emirates Dirham (AED) unless otherwise stated.
Prices may change without prior notice.
While we strive for accuracy, pricing errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel the order and issue a full refund if payment has already been received.
6. Orders
Placing an order does not guarantee acceptance.
Your order becomes confirmed only after:
- Payment has been successfully processed (where applicable), and
- The order has been approved and prepared for dispatch.
Duniax reserves the right to refuse or cancel any order at its discretion.
7. Payment
We accept available payment methods displayed during checkout.
Orders will only be processed after successful payment confirmation unless Cash on Delivery or another approved payment method is selected.
8. Shipping & Delivery
We aim to process and dispatch orders promptly across the UAE.
Delivery times are estimates and may vary depending on:
- Customer location
- Courier availability
- Public holidays
- Weather conditions
- Unexpected operational delays
Duniax is not responsible for delays caused by third-party courier services.
9. Inspection Upon Delivery
Customers are encouraged to inspect products immediately upon delivery.
If the package appears damaged during transit, please notify the delivery representative and contact Duniax as soon as possible.
10. Warranty
Warranty coverage, where applicable, will be specified on the individual product page or invoice.
Warranty does not cover:
- Physical damage
- Liquid damage
- Accidental damage
- Unauthorized repairs
- Software-related issues
- Virus infections
- Damage caused by misuse or negligence
Warranty terms apply only under normal operating conditions.
11. Returns & Refunds
Returns and refunds are subject to Duniax’s Return Policy.
Products must be returned in their original condition with all included accessories and packaging where applicable.
Refunds, exchanges, or replacements may be approved after inspection of the returned product.
12. Customer Responsibilities
Customers agree to:
- Provide accurate billing and shipping information.
- Keep account credentials secure.
- Use products in accordance with manufacturer recommendations.
- Comply with all applicable UAE laws.
13. Intellectual Property
All website content including:
- Logos
- Images
- Product descriptions
- Graphics
- Text
- Website design
is the intellectual property of Duniax unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
14. Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software.
- Interfere with website functionality.
- Misrepresent your identity.
- Use automated tools to scrape website content without permission.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Duniax shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
16. Privacy
Your use of Duniax.ae is also governed by our Privacy Policy.
By using our website, you consent to the collection and processing of your information in accordance with our Privacy Policy.
17. Third-Party Links
Our website may contain links to third-party websites.
Duniax is not responsible for the content, privacy practices, or policies of external websites.
18. Force Majeure
Duniax shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, pandemics, strikes, or transportation disruptions.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.
20. Changes to These Terms
Duniax reserves the right to update or modify these Terms & Conditions at any time.
Updated versions will be published on this page with the revised Effective Date.
Continued use of the website after changes constitutes acceptance of the updated Terms.
21. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Duniax
Website: https://duniax.ae
Email: info@duniax.ae
Phone: +971 55 821 9695
